1. Information We Collect
Celeritech ("we," "us," or "our") collects the following types of personal information when you interact with our website, services, or communications:
- Contact Information: First and last name, email address, phone number, and company name provided through our contact forms.
- Communication Data: Messages and inquiries you submit through our website.
- SMS Opt-In Data: Your phone number and consent status if you opt in to receive SMS/text messages from Celeritech.
- Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click activity collected automatically through cookies and similar technologies.
- Analytics Data: Aggregated usage data collected via Google Analytics and Meta (Facebook) Pixel for website optimization and advertising measurement.
2. How We Use Your Data
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To send you service-related communications, including responses to your support requests.
- To send SMS messages if you have voluntarily opted in (see SMS Opt-In Details below).
- To improve our website, products, and services through analytics.
- To measure advertising effectiveness and deliver relevant content.
- To comply with legal obligations and protect our rights.
3. SMS Opt-In Details
If you voluntarily opt in to receive SMS messages from Celeritech via our contact form:
- You will receive customer care messages regarding your inquiries or service requests.
- Message frequency varies based on your support interactions.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at info@celeritech.com.
- Consent to receive SMS messages is not a condition of any purchase or service.
🔒 No Sharing of SMS Opt-In Data: We will never share, sell, rent, or disclose your SMS opt-in consent status, phone number, or any information collected through SMS opt-in with any third parties for their marketing or promotional purposes. This applies to all data obtained through our SMS messaging program.
4. Cookies & Tracking Technologies
Our website uses the following cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality such as navigation and form submission.
- Analytics Cookies (Google Analytics): We use Google Analytics (ID: G-CQ107D64GC) to understand website traffic patterns, page views, and user behavior. This data is aggregated and does not personally identify you.
- Advertising Cookies (Meta/Facebook Pixel): We use the Meta Pixel (ID: 638460233849959) to measure ad performance, build advertising audiences, and deliver targeted content. This may involve tracking your interactions across our site.
- Google Tag Manager: We use Google Tag Manager (GTM-PMD558M) to manage and deploy tracking scripts on our website.
You may disable cookies through your browser settings at any time. Note that disabling certain cookies may impact website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure HTTPS encryption for all data transmitted through our website.
- Access controls limiting personnel who can view personal data.
- Regular review of data collection, storage, and processing practices.
- Physical and electronic safeguards in compliance with industry standards.
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices.
6. User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out of SMS: Reply STOP to any text message to unsubscribe immediately.
- Opt-Out of Marketing Emails: Click the unsubscribe link in any marketing email.
- Cookie Preferences: Manage or disable cookies via your browser settings.
To exercise any of these rights, contact us at info@celeritech.com.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Third-Party Services
We may share data with trusted service providers who assist in website operations, analytics, and advertising (e.g., Google, Meta). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: